Question 1

What types of classes do you offer?

Accepted Answer

We offer Pilates, Barre, HIIT, and exclusively our stretching sessions, great for mobility and flexibility.

Question 2

Are your classes in English?

Accepted Answer

Yes, our classes are taught in English. Our instructors come from international backgrounds, and since over 50% of our members are international, English ensures clear communication for everyone.

Question 3

I'm an expat/tourist—do I need to speak Portuguese?

Accepted Answer

Not at all! MokoBoko is one of the leading English-speaking Pilates, Barre, Stretching and HIIT studios in Lisbon. All instructions and booking communications are in English.

Question 4

Why don't you offer a free trial class?

Accepted Answer

We prioritize quality over quantity. To maintain the intimate, focused environment of our classes, we don't offer free drop-in trials. You can claim our intro pack offer for your first three classes.

Question 5

What should I bring to my first class?

Accepted Answer

Just yourself! We provide a mat, towel and water. All you need is comfortable clothes. You can also bring your own mat, water or towel.

Question 6

What are your studio's hours of operation?

Accepted Answer

We are open Monday to Sunday, 7:00 AM to 10:00 PM, located at Av. Defensores de Chaves 15, Saldanha.

Question 7

Do I need to book classes in advance?

Accepted Answer

Yes, we recommend booking in advance to ensure your spot. We don't accept last minute bookings—only 24 hours in advance via our website or booking app.

Question 8

Is there a membership fee?

Accepted Answer

There is no subscription or membership fee and no contracts. Cancel or pause anytime. We offer subscriptions, class packs and drop-in rates, all valid for one month from purchase.

Question 9

What is your cancellation policy?

Accepted Answer

All classes are non-refundable except ones MokoBoko might reschedule or cancel, for which you receive a refund.

Question 10

Are the classes suitable for beginners?

Accepted Answer

Yes, we offer classes for all levels. Our instructors provide modifications and guidance. Just let the instructor know before class starts if you need extra assistance.

Question 11

Do you offer private sessions?

Accepted Answer

Yes, we offer private sessions tailored to your individual needs. Contact us at hello@mokoboko.com or on Instagram @mokoboko_studio to schedule.

Question 12

Can I try a class before committing to a membership?

Accepted Answer

Absolutely! You can try a single 60-minute class for 30 EUR. All classes offer the same attention as our class packs. You can commit to a membership later.

Question 13

What payment methods do you accept?

Accepted Answer

We accept all major cards. All payments are processed through secure and encrypted provider Stripe. We don't store any payment information.

Question 14

Can I rent your place for my classes or event?

Accepted Answer

Yes! We have two rooms available—The Big Room for up to 8 people and The Small Room for up to 5 people. Contact us for details.

Question 15

What are your hygiene and safety standards?

Accepted Answer

We maintain a pristine environment with strict cleaning protocols and eco-friendly disinfectants. Our intimate class sizes of 4–6 people ensure a safe experience. We provide freshly laundered towels and sanitize all equipment after every class.

What types of classes do you offer?

What types of classes do you offer?

What types of classes do you offer?

Are your classes in English?

Are your classes in English?

Are your classes in English?

I’m an expat/tourist—do I need to speak Portuguese?

I’m an expat/tourist—do I need to speak Portuguese?

I’m an expat/tourist—do I need to speak Portuguese?

Why don’t you offer a free trial class?

Why don’t you offer a free trial class?

Why don’t you offer a free trial class?

What should I bring to my first class?

What should I bring to my first class?

What should I bring to my first class?

What are your studio's hours of operation?

What are your studio's hours of operation?

What are your studio's hours of operation?

Do I need to book classes in advance?

Do I need to book classes in advance?

Do I need to book classes in advance?

Is there a membership fee?

Is there a membership fee?

Is there a membership fee?

What is your cancellation policy?

What is your cancellation policy?

What is your cancellation policy?

Are the classes suitable for beginners?

Are the classes suitable for beginners?

Are the classes suitable for beginners?

Do you offer private sessions?

Do you offer private sessions?

Do you offer private sessions?

Can I try a class before committing to a membership?

Can I try a class before committing to a membership?

Can I try a class before committing to a membership?

What payment methods do you accept?

What payment methods do you accept?

What payment methods do you accept?

Can I rent your place for my classes or event?

Can I rent your place for my classes or event?

Can I rent your place for my classes or event?

What are your hygiene and safety standards?

What are your hygiene and safety standards?

What are your hygiene and safety standards?